Ar-Ram, Qalandiya, Mon. 10.10.05 p.m.Observers: Chava B, Tova S, Lizi S (reporting) two guestsWe took bus 18 from the Od City and traveled very quickly via route 443 to AtarotQalandiya We met a young man who seemed to have a wound on his arm. We took his details and suggested that he go to a doctor to be checked and to get a note from the doctor about the nature of the wound. On the southern part of the checkpoint, there was a long holdup. The people with whom we spoke said that the border police and the army come through several times a day and try to free up the cars. It’s not clear to where. The traffic circle no longer exists which does not make things more orderly. The DCL representative at the checkpoint (apparently called Emil) is known to us from the past. He presented himself as a policeman. He refused to answer our questions. All he said was “The army spokesperson, the police, the DCL – go to them”. And that’s what we did. He clearly was not the address for the Palestinians in any situation or request. Two of the military policewomen shouted and related rudely toward the Palestinians who were waiting in line. One of the soldiers tried to start an argument with two young Palestinian boys who were waiting in line. Her commander arrived at just that moment and said to her: “Shut your mouth”. She was insulted and went away and started crying.We saw a Palestinian who was taken to the room for questioning and recognized him from the previous time when he was detained for a number of hours and then released. We tried to get near the room. Emil came toward us at the checkpoint and shouted: “Beat it. Get back.” Another soldier joined him and the two stood there shouting and waving their hands. (It was really quite ridiculous). At the same time, we spoke with someone from the humanitarian hotline who asked to speak with the DCL representative. We went over to Emil with the telephone and asked that he speak with the person from the hotline. He totally ignored us and continued shouting. We went away and the person from the hotline told us that the man was undergoing a security check. When he came out of the investigation room, we went up to him and took his details. He said that this was the fourth time that he was detained. Emil spoke to someone on the telephone about the investigation and presented the facts in the most hostile manner. There were long lines of vehicles being checked. There is still no procedure for ambulances to pass.People with cars must go on a bypass route, by way of the vehicles because they are no longer able to go through the checkpoint. This situation is difficult for all those involved. Also, the commander of the checkpoint and Emil did not allow a 15 year old boy to cross with his empty cart.Ar-RamThere were a lot of detainees. Outside of the investigation room we counted 16. Within, there were several more. The commander of the checkpoint told us that he “collected” 30 people in Beit Hanina who were being detained and made to fill out the forms. Two of the boys were 17, residents of the territories. They were taken by jeep, handcuffed, for investigation in Atarot. When we asked why there was need to put them in handcuffs, they said that they were residents of the territories and had to be checked out. We asked that they speed up the process of filling out the forms so that they could be released to their homes to break the fast. The commander of the checkpoint smiles and said that this was being done for the good of the State of Israel and that they were doing the best they could to speed up the process. The atmosphere at the checkpoint. Sad. Cold. Dusty. Filthy and no sign of celebration. The people are unhappy. The atmosphere in the Old City was somewhat more festive. There were a lot of baked goods being sold in the streets. It was possible to feel more life. The traffic flowed and there were no unusual incidents.